Frequently Asked Questions
DO YOU HAVE STOCK / WHAT IS YOUR LEAD TIME?
We make all of our products to order. The current lead time is 8-10 weeks for lighting and 10-12 weeks for furniture, worldwide. We wire our lights according to the location requirements.
DO YOU HAVE A SHOWROOM OR STOCKISTS?
Snelling is online only. We do keep a library of images that can be quite useful. Please get in touch and we can provide as much information as possible for you to make an informed decision before purchasing.
WHAT VOLTAGE ARE YOUR LIGHTS?
We wire our lights according to the destination location requirements. You will either need a 120V or 240V fixture. For a full list of voltages by country, visit www.worldstandards.eu/electricity/plug-voltage-by-country
DO YOU SHIP INTERNATIONALLY?
All Snelling products are dispatched from our Auckland workshop. We regularly ship our items worldwide, and wire with components compatible for your country. Our preferred shipping companies are FedEx and DHL.
ARE YOUR LIGHTS UL LISTED?
Our lights are produced in accordance with AS/NZS 3820:2020 essential safety requirements for electrical equipment, and made with UL listed components.